Privacy Policy

1. Introduction

At MaryannHarman.com (“we”, “our”, or “us”), we are committed to protecting and respecting your privacy. As visitors and users of our website, your right to privacy and the security of your personal data are of utmost importance to us. We adhere to the highest standards of data protection and privacy under the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you interact with maryannharman.com, and outlines your legal rights regarding your personal data.

2. Scope of Policy and Role of the Data Controller

This Privacy Policy applies to all personal data collected through our website, maryannharman.com, and any related services, applications, and communications. For the purposes of applicable data protection legislation, MaryannHarman.com is the data controller responsible for the processing of your personal data, meaning we determine the purpose and means of processing such data.

3. Categories of Data Processed

We may collect and process various categories of personal data, which may include:

– Usage Data: Information such as browser type, IP address, pages visited, access times, referral URLs, clicks, and session duration.

– Account Data: Information provided during account creation or customer registration, including name, email address, postal address, and phone number.

– Profile Data: Data relating to your preferences, interests, purchase history, user behavior, and feedback.

– Communication Data: Records of your correspondence with us, including customer support requests, inquiries, or testimonials submitted via email or through our platform.

– Technical Data: Device identifier, operating system, browser configuration, device type, and connection data.

– Transaction Data: Information related to purchases, such as order details, billing information, shipping data, and payment confirmations. We do not store full payment card details; transactions are handled securely by third-party payment processors.

– Preference Data: Marketing consents, subscription preferences, and content or product interests.

4. Legal Bases for Processing

We process your personal data only when there is a legal basis to do so, which include:

– Consent: Where you have explicitly provided consent for specific purposes, such as subscribing to newsletters or allowing cookies for analytics.

– Contractual Necessity: Processing required to fulfill a contract with you, such as processing orders and delivering services.

– Legitimate Interests: When processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.

– Legal Obligation: When needed to comply with legal or regulatory obligations, such as for record-keeping or lawful disclosures.

5. Your Rights

As a data subject under applicable laws, you have the following rights:

– Right of Access: You have the right to request access to personal data we hold about you.

– Right to Rectification: You may request that we correct inaccurate or incomplete personal data.

– Right to Erasure: You may request that we delete your personal data, subject to legal retention obligations.

– Right to Restrict Processing: You can request the limitation of processing in certain circumstances.

– Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We reserve the right to verify your identity before responding to such requests.

6. Security Measures

We implement robust technical and organizational measures to protect your personal data. These include, but are not limited to, data encryption, user authentication, secure data storage, firewalls, routine vulnerability assessments, access controls based on role responsibility, periodic staff privacy training, and secure backup protocols. Despite our best efforts, no method of data transmission over the internet or data storage system is guaranteed to be 100% secure.

7. International Transfers

Your personal data may be transferred to and maintained on servers located outside your jurisdiction, including countries that may not have equivalent data protection laws. In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data in compliance with GDPR and other applicable laws.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

– Usage and Technical Data: Retained for up to 12 months for analytics and performance optimization.

– Account and Profile Data: Retained for the duration of your customer relationship with us and for 6 years thereafter for legal and financial record-keeping.

– Communication Data: Retained for up to 3 years after the last interaction for service improvement and record validation.

– Transaction Data: Retained for at least 7 years in accordance with financial and tax law requirements.

– Preference Data: Retained until the user withdraws consent or opts out of marketing communications.

9. Cookie Policy

We use cookies and similar tracking technologies on maryannharman.com to enhance your experience and support essential site functionalities. Categories of cookies used include:

– Essential Cookies: Required for website functionality and access to secure areas.

– Functional Cookies: Enable enhanced personalization, such as remembering preferences and login status.

– Analytics Cookies: Help us understand usage behavior and optimize site performance through aggregated data.

– Performance Cookies: Monitor site performance and usability to improve user experience.

10. Cookie Management and Compliance

We comply with GDPR and CCPA cookie consent requirements. Upon your first visit, you will be presented with a cookie banner allowing consent management. You may update your cookie preferences at any time via our cookie settings page or configure your browser settings to manage cookie use. Under CCPA, California residents may also opt out of the “sale” or “sharing” of personal information as applicable through the Do Not Sell My Personal Information link, if provided.

11. Children’s Privacy

MaryannHarman.com does not knowingly collect or process personal data of children under the age of 13. If a parent or guardian becomes aware that a child has provided us with personal data without their consent, they should contact us at [email protected]. We will take immediate steps to remove the data and restrict access.

12. Policy Updates

We reserve the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or technological advancements. Substantive changes will be communicated via the website or by a notice sent to your registered email address, where applicable. Continued use of our services constitutes your acknowledgment of any updates.

13. Contact

If you have questions, requests, or concerns related to this Privacy Policy or our data handling practices, please contact:

Email: [email protected]

We are committed to full compliance with GDPR, CCPA, and global data protection standards. We encourage you to reach out with any privacy-related inquiries, and we will respond promptly and transparently.